Returns & Exchanges

At Butterfly Pakistan, we want you to feel confident in every purchase. If you are not completely satisfied with your fashion items, we offer a seamless 7-day return and exchange policy to ensure your wardrobe remains perfect.

1

Initiate Your Request

Contact our customer support team via WhatsApp or email within 7 days of delivery with your order number and photos of the item.

2

Quality Inspection

Ensure the apparel is unworn, unwashed, and still has all original Butterfly Pakistan tags and packaging intact for a successful return.

3

Secure Packaging

Pack the items securely in their original box and ship them back to our designated fulfillment center using a reliable courier service.

4

Processing & Refund

Once our warehouse team verifies the condition of the return, we will process your exchange or issue a refund via bank transfer within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing